We have a 12 hour cancellation policy, so you may change or cancel your booking for a session, without charge, up to 12 hours before the start of the session.
If you are a MANOR member, we operate a 3 strike policy. 3 no shows or late cancels per calendar month and you will have your online booking ability suspended for the remainder of your billing month. You can still turn up for a session but a space won’t be guaranteed. If it’s fully booked – bad luck. If there are spaces available – you luck out.
Once your billing month is up, you need to email us or drop in to get your online booking ability restored.